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AgreeYa’s project execution experience has enabled us to refine SUMMITTM to bring together leading practices to provide our customers high value and high quality services.

SUMMITTM incorporates best practices from PMBOK, ITIL/ITSM, eSCM-SP, Six Sigma, Agile, SCRUM, and RUP frameworks.

SUMMITTM identifies processes across the entire organization, such as Support, HR, Sales, and Resourcing, and integrates them to our O3 delivery model for seamless operations and quality deliverables.

It enables us to:

    SUMMIT Framework
  • Exceed customer and project expectations in every interaction
  • Integrate our methodology with the Customer’s process framework using process tailoring
  • Identify risks proactively and implement effective communication and escalation channels
  • Provide a basis for a collaborative and partnership-based customer engagement framework
  • Measure, track, analyze, and continuously improve our service levels within the organization and with our customers