In the modern-day world of stiff business competition, it has become imperative for businesses to maximize their available resources. This task has been simplified with the rapid evolution of Artificial Intelligence that has enabled enterprises to manage multiple business operations comfortably. With the rising popularity of AI, a burgeoning demand for Chatbots has been witnessed among the enterprises. So much so that more than 80% of brands today plan to use chatbots to streamline their operations.
What are Chatbots?
Chatbots are intelligent software fed with data and trained with Artificial Intelligence, Machine Learning and Deep Learning enabling them to mimic a human conversation. They can take up the role of a virtual assistant to provide information for recurring questions. However, modern chatbots are not limited to this. When trained with the right data, chatbots can perform a wide range of tasks such as video analytics, image analytics, predictive analytics and several other types of data analytics. In short, the implementation of such supportive assistants allows enterprises to save costs and time required to support live chat responses by delivering contextually rich and real-time responses.
The AgreeYa Advantage
AgreeYa is committed to delivering transformational business value to organizations worldwide. Working towards this, we deploy technology-enabled solutions for customers that create next-generation competitive advantage. Our Chatbot deployment solution is a part of our continued focus on providing leading-edge solutions to our customers.
Our Chatbot experts will help you build an automated and interactive face for your organization, to connect and interact with your customers. Based on the Microsoft Azure Bot framework, our Chatbot is AI-based, cognitive apps that are developed with precision and deep analysis. Our solution sends replies in a way that the customer feels heard and understood
Key Features of AgreeYa Chatbot
Accelerated Development: Our bot is built on the latest version of the Microsoft Azure Bot framework. We leverage its framework connectors and BotBuilder SDKs to rapidly develop enterprise-grade conversational AI experiences.
Multi-lingual Support:Our bot solutions are equipped with advanced multi-lingual capabilities, ensuring that the information is provided in the user’s preferred language. Thereby adding an extra layer of personalization.
Self-Learning Capability:Our Chatbot has an in-built capacity to learn from the conversations happening between the executive and the user to ensure constant growth of the system.
Advanced Speech Input:Our Chatbot is humanized to hear commands, identify individual speakers, translate, and reply to customers in natural language with a branded voice.
Omni-channel Integrations:We build our solution with seamless integration capability, that allows a user to sync it with multiple digital channels, be it SharePoint Intranet, Office 365 workloads, other social platforms, mobile apps or web apps enabling a stronger connection.
Robust Search Functionality: Our Chatbot can search across defined domains or the web for customer data, inventory status, research results, transaction records and more to fetch appropriate answers.
Q&A Maker:We can rapidly develop a question and answer bot based on existing FAQ URLs, structured documents and product manuals.
Integration with Ticketing System:Users can create a new ticket or check the status of an existing ticket on a dialogue box through the bot’s artificial intelligence. Besides, the Chatbot also sends out emails with the ticket details.
Redirection of Password Queries:Studies suggest that password related issues are the leading cause of desk calls. Our Chatbot addresses this with artificial intelligence, cutting down the cost for the organization and freeing up personnel for other essential tasks.
Integration with Feedback Mechanism: If you want to know how was your customers’ troubleshooting experience. Our bots are capable of taking feedback over chat, which allows real-time, intelligent outreach.
Customizable Avatars with Names: We build customized bot avatars who can be named and used for human-like conversation anytime.
Our Value Proposition
We leverage more than two decades of rich industry experience to deliver leading-edge solutions.
Thorough understanding of the intricacies of Artificial Intelligence, Machine Learning, Big Data Analytics, and Deep Learning.
Long-standing expertise allows us to build a custom chatbot that caters to your specific needs and offers a remarkable user experience.
Rapid time of a few weeks required for designing and deployment of Bots.
High accuracy rate while replying to even complex customer queries.
Easy and secure access to corporate information and cloud services knowledge.
Reduce Support Team burden and free-up employees for other business-critical tasks.
Significant reduction in recurring customer service or helpdesk expenses.