AgreeYa chose NOIDA, India for the location of its Global Delivery Center (GDC) because it is a highly integrated city offering modern facilities for industrial, commercial, and residential needs. As one of the largest planned industrial townships in Asia, NOIDA (New Okhla Industrial Development Authority) has been a pioneer in establishing a pollution-free environment and has become one of the main centers for hardware production and software development.

AgreeYa's GDC facility has been built with a focus on productivity, reliability, scalability, and security. Some of its salient features include:

• A 22,000 sq feet Class-A facility designed for 24X7 operations
• 24x7x365 power availability and back-up
• Internet redundancy with ISDN as back-up
• Scalable network architecture and systems
• VPN links between AgreeYa and customer locations
• Dedicated 24x7 network and systems management support to provide uninterrupted customer connectivity and seamless engagement execution across locations
• Voice over IP (VoIP) and landline connectivity

Our security processes and systems proactively address external and internal security/privacy needs. The features of our security processes and systems include:

• Secure network with multiple firewall protection
• Guarded facility with 24X7 security patrol
• Secure access control for the general facility and additional security control for server rooms, UPS room, and electrical back-up facility
• Fire and smoke detection and alarm systems
• Highly restricted access to data recording devices such as CD writers and other media
• Enterprise level virus software installation to resist virus attacks through any source
• Proxy server to control and restrict access to web sites
• Daily backup of server data stored in fire-proof safe
• Alternate location disaster recovery site
• Legal agreements with employees to ensure confidentiality and IP compliance

The "war for talent" is a global concern. We understand this and invest in recruiting and retaining the best our GDC. We have a track record of above average employee retention. In part, this is due to:

• Objective, multi-tier screening and interviewing process
• Competitive compensation packages with generous performance-based bonuses linked to customer satisfaction
• A well-defined appraisal process
• Industry comparable employee benefits
• Extensive training course offerings and sponsored educational programs
• Employee engagement program including annual employee survey, cafeteria facility, monthly games and events, etc.