Through our extensive experience implementing information technology and operations improvement projects, AgreeYa has found that organizations often invest significant resources in information system selection (the product) and operations planning (the processes), yet often overlook or minimize the effort and resources to address the soft-side of systems (the people). The result is often "surprise" when they encounter implementation difficulties that are not based on the product or the processes, but on their staff's reaction to change.

AgreeYa's approach to Change Management is to design a program that is organization-specific, and considers an organization's structure, vision, mission, history, governance, leadership, decision-making approach, culture, and issues surrounding their technology and operations projects.

AgreeYa's Change Management Program includes: